Returns Policy
If something isn't right with your order, get in touch and we'll work with you to sort it out.
Return eligibility
If you need to return a product, contact us with your order reference and the reason for the return. We'll confirm whether the item is eligible and what to do next.
Damaged or incorrect items
If an item arrives damaged, defective, or different from what you ordered, contact us as soon as possible with photos of the item and packaging so we can resolve it quickly.
Return process
Reach out through our contact page with your order reference. We will confirm the return method and any next steps with you directly.
Inspection
Returned items are inspected before a refund or exchange is processed, to confirm the reported issue and the item's condition.
Refunds
Once a return is approved, we will confirm the refund method and timeline with you directly.
Exchanges
If you'd prefer an exchange instead of a refund, let us know when you contact us and we'll confirm whether a replacement item is available.
Contact
To start a return, reach out via our contact page.
